Terms of Service  

Last Updated: 23 April 2025

Welcome to Fenway Supplier (Pty) Ltd. These Terms of Service ("Terms") govern your use of our website at www.fenway.co.za. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

Who We Are  

Fenway Supplier ("we", "us", or "our") is a South African online-only e-commerce business providing high-quality consumer electronics, ICT products, and accessories. We operate nationally and serve both individuals and businesses.

By using our Site, creating an account, or making a purchase, you accept these Terms and our Privacy Policy. These Terms may be updated periodically. Continued use after updates indicates acceptance.

Definitions  

Company: Fenway Supplier (Pty) Ltd  

Site: www.fenway.co.za  

User/You: Any person accessing or transacting on the Site  

Device: Any internet-enabled device used to access our Site  

Service: Any service or product offered on the Site  

Third-party Service: Any external partner or platform linked via the Site

License to Use  

We grant you a revocable, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes in accordance with these Terms.

User Responsibilities  

By using the Site, you agree to:

    Provide accurate and current information  

    Protect your account credentials  

    Accept full responsibility for all activities under your account  

    Report any unauthorized use or security breach

Restrictions  

You may not:

    Sell, license, or exploit any part of the Site  

    Reverse-engineer or modify any Site functionality  

    Remove or tamper with any copyright or trademark notices

Orders & Payments  

    All prices are listed in South African Rand (ZAR) and include VAT unless otherwise noted  

    Orders are only processed after successful PayFast payment confirmation  

    We reserve the right to cancel orders due to fraud suspicion, pricing errors, or stock shortages

Returns & Refunds  

We accept returns within 7 calendar days of delivery for items in original condition.  

View our full Return & Refund Policy

Privacy & Data Protection  

We are committed to safeguarding your personal data in accordance with the Protection of Personal Information Act (POPIA).  

View our Privacy Policy

Limitation of Liability  

Fenway Supplier (Pty) Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchased products.

Indemnification  

You agree to indemnify and hold Fenway harmless from any legal claims or liabilities resulting from your misuse of the Site or violation of these Terms.

Termination of Use  

We reserve the right to suspend or terminate your account if you breach these Terms, misuse the platform, or engage in any fraudulent activity.

Feedback & Suggestions  

Feedback or suggestions submitted by users become the property of Fenway Supplier. We may use or publish this content without compensation.

External Links  

Our Site may link to third-party websites. We are not responsible for their content, privacy practices, or terms. Use them at your own discretion.

Cookies  

This Site uses cookies to enhance your experience. You can disable cookies via your browser settings, but some features may not work properly.

Updates to These Terms  

We may revise these Terms from time to time. Updates will be posted here with the revised “Last Updated” date. Continued use implies acceptance of changes.

Contact Us

If you have any shipping-related questions, feel free to reach out:  

Email: [email protected]  

Whatsapp: +27 63 329 0965  

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (SAST)  

Business Type: Online-only e-commerce store operating within South Africa